Job Description – Management Trainee- Housekeeping (RTP00783)Employee Status:
Management Trainee- Housekeeping
To groom- nurture and develop young talent for junior management positions with potential to grow within the organization and/or the group. This programme allows the Hotel to be equipped with a ready pool of leaders for future succession planning.
Management Trainee Programme
Management Trainees (MT) will embark on a 12-month training programme in preparation for assuming a leadership role within the department. Throughout the 12-month rotation- the Management Trainee will learn the basics and be rotated within the different positions/sections in the department.
An individualized development plan is created to map out rotations based on the individual`s background- experience and exposure. This program offers the Management Trainee to acquire work experience from ground level whilst gaining customer service skills and developing supervisory skills. Upon successful completion of the 12-month rotation- the candidate will be placed in a suitable management position- serving an 18-month bond with the company.
Strategically located in the heart of Singapore`s shopping- dining and entertainment districts and with the City Hall Mass Rapid Transit (MRT) train station and other major transportation nodes at its doorstep- Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore`s landscapes at your convenience. With a total of 2-028 well-appointed guestrooms- both hotels offer a distinct collection of 15 lifestyle and dining choices- cutting-edge meeting space at Raffles City Convention Centre and one of Asia`s largest spas- Willow Stream Spa.
The Housekeeping Team is managed by a professional- friendly and dedicated team of Room Attendants- House Attendants and Team Leaders. Your leadership skills and the values you model as Management Trainee will inspire your team – not only to ensure an exception in-room guest experience- but also to grow their careers with Fairmon
and Swissôtel The Stamford.
Summary of Responsibilities:
Reporting to the
Director of Housekeeping- responsibilities and essential job functions include but are not limited to the following:
Standard Operating Procedures for Rooms Cleaning/Checking
Housekeeping Management Systems which includes Opera- E-Housekeeping
Inventory Control/Purchasing Procedures
Budget and Forecast reports
Mastering soft skills through interaction with various departments- handling guest feedback- coaching colleagues
related to productivity- expense control and guest satisfaction
Participation in committees
Shift Work (including Sundays and PHs)
Constant standing and walking throughout shift
Must be able to bend and lift heavy items
The position is only open to Singaporeans and Singapore Permanent Residents.
Diploma/Degree in Hotel Management
or related disciplines
Fresh degree holders are preferred
Excellent interpersonal and communication skills both written and verbal
Possesses a positive attitude- mature- highly initiative and a self-starter
Leadership ability- possesses drive and passion to serve others
A good team player who is able to work independently and multi-task in a fast paced ever-changing environment
Proficient in MS Office Applications